This page ("Privacy Policy" or "Policy") explains how Corvus Growth Ltd ("Corvus Growth", "we", "us") collects, uses and discloses your information, and outlines the security measures we have put in place to protect it. It applies to our website (corvusgrowth.com) and any software or services we provide in connection with it (the "Services"). By using our website or Services, you acknowledge the practices described in this Policy.
Corvus Growth Ltd is a company registered in England and Wales, company number 17316496. Our registered office address is shown at the bottom of this page. Email: [email protected]
Who is responsible for your data
For information about our own prospects, website visitors and customers, Corvus Growth Ltd is the data controller under UK GDPR.
We also provide websites, enquiry forms and messaging tools to local businesses. When we handle the details of those businesses' own customers (for example, someone who fills in a quote form, or whose missed call triggers an automatic text), we act as a data processor on behalf of that business, which is the data controller. If you have a question about how a business uses your details, please contact that business directly.
What information does Corvus Growth collect and store?
Personal Information
When you enquire about or sign up for our Services, we ask for your personal contact information, such as your name, company name, address, phone number and email address (your "Personal Contact Information"). When you purchase our Services, we also collect billing information, such as your billing name and address (your "Billing Information"). We do not store card details on our own systems.
Data, Diagnostic & Login Information
Using our Services, you or your customers may create, upload, store and share information such as a company description, email addresses, logo, photos, forms, messages, call records and reviews (collectively, "Data"). This Data is stored and maintained on the platform we use to deliver the Services.
If you run into technical errors, we may ask your permission to obtain a crash report or logging information documenting the error ("Diagnostic Information"). This may include your operating system, browser version and email address, if provided. Certain login information is also kept in a cookie stored on your device to streamline the login process ("Login Information").
Analytics Information
As you navigate our website and use our Services, we may collect information through cookies and similar technologies ("Website Navigational Information"). This includes standard information from your browser (such as browser type and language), your Internet Protocol ("IP") address, and the actions you take on our website (such as pages viewed and links clicked). Together, this is "Analytics Information."
With your consent, third party vendors, including Google, may use cookies to measure our site or to show ads based on your prior visits to our website or other websites. You can accept or reject non-essential cookies through our cookie banner and change your choice at any time. You can also opt out of personalised advertising through your Google Ads Settings or at www.aboutads.info.
Geo-Location Information
We do not collect information about your real-time location while you use the Services. If this changes, we will ask for your permission first.
What does Corvus Growth do with the information it collects?
We only use personal data where we have a lawful basis to do so.
Personal Contact Information:
We use this to provide and administer our Services, respond to your enquiries and send you service updates (contract, or steps before entering a contract). Where you have agreed, or where the law allows, we may also use it to tell you about our Services (consent or legitimate interests). You can opt out at any time.
Billing Information:
We do not store Billing Information on our servers. We use Stripe (www.stripe.com) to store and process payments. Stripe's privacy policy is available on their website.
Data, Diagnostic Information and Login Information:
We use this to administer and improve the Services we provide to you (contract and legitimate interests).
Analytics Information:
With your consent, we may use Analytics Information with a service such as Google Analytics to monitor how the Services and website are used, for technical administration, and to improve functionality and ease of use.
Legal and accounting:
We keep records we are required to keep for tax and company law (legal obligation).
Fraud prevention:
We may use information to prevent fraud and protect our rights (legitimate interests).
Sharing & Disclosure of Information
Third Party Applications and Your Use
You may choose to link your Data to third party sites such as Facebook or LinkedIn. That linking is entirely at your discretion. We are not responsible for how those third party sites use any links or Data.
Marketing and Publicity
We will only use your name or logo on our website or in our marketing materials with your permission.
Sale of Personal Information
We do not sell, rent or trade your personal information to any third party.
Service Providers
We use trusted third party companies and individuals to help us provide, analyse and improve the Services, including our software and hosting platform (GoHighLevel), our payment processor (Stripe), email and messaging providers, and analytics providers. These providers may access your information only to perform those tasks on our behalf, and are bound by obligations similar to those in this Policy.
Professional Advisers
We may share information with accountants, lawyers and other professional advisers where needed.
Legal Requests
We disclose information where we believe in good faith that it is appropriate to cooperate with investigations of fraud or other illegal activity, to comply with a legal obligation, court order or lawful request from a public authority, or to protect our rights and the safety of you and others.
Business Transitions
If Corvus Growth Ltd merges with, is acquired by, or sells part of its assets to another company, your information may be transferred as part of that transaction. It would remain protected by this Policy until it is amended, and we would notify you of any change of ownership.
Aggregated Information
We may share non-personal, aggregated information, such as usage statistics, which cannot identify you.
Transfers outside the UK
Some of our providers store or process data outside the UK, including in the United States. Where this happens, we rely on safeguards required by UK law, such as the UK International Data Transfer Agreement or the UK Extension to the EU-US Data Privacy Framework where the provider is certified. Due to the nature of the internet, your information may also pass through other countries in transit.
How long we keep your information
Account and Service Data:
while your account is active, and for up to 12 months after it closes, unless you ask us to delete it sooner.
Billing and accounting records:
6 years, as required for tax and company law.
Enquiries from people who do not become customers: up to 24 months.
Marketing records:
until you opt out, plus a minimal record so we respect your choice.
If you wish to cancel your account or ask us to stop using your information, contact us at [email protected]. While we aim to delete your Data promptly, some may remain in backup copies for a short period.
Your rights
Under UK GDPR you have the right to:
Access the personal data we hold about you
Have inaccurate data corrected
Have your data erased in certain circumstances
Restrict or object to our use of your data
Receive your data in a portable format
Withdraw consent at any time (this does not affect earlier lawful use)
To use any of these rights, email [email protected]. We will respond within one month.
If you are not happy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113. We would appreciate the chance to resolve your concern first.
Principles we follow
Personal data is processed lawfully, fairly and in a transparent manner.
We collect only the data needed to deliver our Services.
Personal data is adequate, relevant and limited to what is necessary, and kept accurate and up to date.
Personal data is kept only as long as needed for the purposes above.
Text messages and email
If you receive texts from us, our SMS Terms and Conditions apply alongside this Policy. You can reply STOP to any text to opt out, or click unsubscribe in any marketing email.
Security
We use reasonable technical and organisational measures to protect your information, including secure, access-controlled platforms. No system is completely secure, so we cannot guarantee absolute security.
Children
Our Services are for businesses and are not directed at anyone under 18. We do not knowingly collect personal data from children.
Changes to this Privacy Policy
We may update this Policy from time to time. The latest version will always be on our website with the "last updated" date. If we make a material change, we will notify you by email where appropriate, before the change takes effect. Please review this Policy regularly.
Questions, Complaints and Contacts
If you have any questions about this Privacy Policy, please contact us: